Refund policy

Cancellation Policy

Orders may be canceled before shipment by contacting our customer service department at 440-891-0999 or emailing orders@volantperformance.com and requesting cancellation. Customers must reference their online order number when canceling their order.  Orders usually ship in under a week therefore you must call as soon as possible to cancel the order before it is shipped. There may be a 3% cancellation fee accessed.

Return Policy

This policy ONLY applies to products purchased directly through Volant Performance. For any other purchases, please contact your retailer directly. Arrangements must be made in advance - before item is returned to Volant. Only products that are new, unused, have never been installed, and remain undamaged are eligible for returns. Request for returns must be made within 30 days of purchase date. There may be up to a 20% restocking fee for returned items. Shipping costs will not be refunded. Returns must be initiated by the original purchaser. There are NO returns or refunds awarded on used or installed products. In order to begin a return, please call us directly at 440-891-0999 to speak with a representative regarding all returns.